A web platform for Social Services management
Use Tempo's Platform to Measure and manage outcome-based services that effectively support your client's lives in the community.
How do we ensure services are effective?
Tempo allows you to answer that question by measuring services’ impact on your clients’ ability to live their chosen way of life.
Our web platform measures every aspect of service delivery in real time, providing information you can use for effective service delivery.
A Comprehensive Web Platform
- Includes client and case manager portals for developing and tracking client goals.
- Allows case managers to effectively match vendor services with client goals.
- Configurable to your needs.
- Includes Tempo’s Person Centered Measures package to track individual and collective outcomes.
How do Person Centered Measures™ Work?
Person Centered Measures™
Tempo’s Person Centered Measures™ system provides accurate real-time information on the usefulness of services for reaching each client’s goals.
Individual and aggregate views provide insights into every aspect of service impact. Our system comes with preset measures for social service delivery, with built-in capacity for customers to design their own measures.
Measuring Service Delivery
Tempo helps organizations set up clear service definitions and deliverables.
These definitions form the basis for how services are measured. By developing service specifications for every service, organizations and clients can see clear and consistent options for services that help clients achieve their goals. This also ensures that different vendors are measured consistently when providing the same service.
Collecting Data
Tempo collects measurement data as participants use the system to set goals, select services, and track progress.
This measurement data is used to analyze the services and provide quantified outcomes.
Identifying Service Outcomes
As organizations provide services, Tempo provides data about how much those services are helping clients achieve their lifestyle goals -- that is, the outcomes of the services.
Reporting
Tempo provides detailed and customized reporting. Organizations can access reporting on client and service outcomes by vendor, social service needs, service type, geography, and other personal profile features.
Tempo’s reporting allows organizations to compare service types by their efficacy in assisting clients to achieve different lifestyle goals.
Tempo helps prove your services are successful and helps you improve that success while effectively communicating with your stakeholders.
Customizing Measures
Tempo allows you to:
- Choose from a suite of over thirty measures on standard measurement domains such as employment, informed choice, service satisfaction, and service type impact.
- Create measures that meet your own information needs.
- Comply with Center for Medicare and Medicaid Services’ metric format.
